Program & Presentations
 Download the Final Program and Floor Plan (PDF, 451 KB)
Please note, the program is accurate at time of printing, AAPM and the event organisers reserve the right to make alterations on the day if necessary.
Program - Web version
8.00am - 8.45am Registration and Coffee
8.45am - 9.00am Welcome
9.00am - 10.30am PLENARY SESSION:
Geraldine Burton, Consultant Psychologist, Geraldine Burton and Associates
Communication: Crucial Conversations and Confrontations - Getting it Right
If you feel stuck - in a relationship, in your career, at home - chances are a crucial conversation is keeping you there. Communication is a fundamental component of human behavior, it's part of our basic make-up, it makes us human. You don’t want to miss this session.
10.30am - 11.00am Morning Tea
11.00am - 11.45am WORKSHOP SESSIONS 1 (Attend one only as per registration)
1. Ross Andrews, EXPERIEN Medical Finance
Finding Finance Opportunities Within Your Practice
In the current state of the economy it's important we all look for opportunities to take our dollar further. Sometimes the starting point is finding opportunities which present themselves within your own practice. As a dedicated specialist financier to the Medical Sector, Ross Andrews will talk about how and where you can find these opportunities, including the benefits of lower rates, finance structures to work for you, and finance to meet your overall personal, practice and investment needs.
2. Jenne Turner, Psychologist
Weight Loss - From Diets to Surgery
This workshop will give an over view of the weight loss process from a holistic (treating the whole person) perspective. The following questions will be discussed:
- Why is losing weight (for the long term) so difficult?
- What are the factors involved in successful weight loss?
- Is surgery the easy way to lose weight?
3. Angela McLeod, Health Services Advisor, Q-COMP
Q-COMP
Practice staff have an important role in Queensland’s workers’ compensation scheme. It’s often up to you to explain to injured workers how to lodge a workers’ compensation claim, what rehabilitation is on offer and what to do next. Attend this workshop to find out how to make your job easier with tips on finding the right fees andcharges for compensation claims, how to order workers’ compensation medical certificates and where to get help when you need it.
4. Dr Lisa Creighton, Breast Surgeon
Breast Awareness - What Every Woman Should Know
Being breast aware is an important step toward taking responsibility for your own health. Breast care has become more important for women...
Dr Creighton is a breast surgeon on the Sunshine Coast her workshop will cover:
- Self awareness
- Self examination
- Treatment options
and much more.
5. Merilyn Tefay, Occupational Therapist
Stress Management and Relaxation
This workshop will cover:
- Signs and symptoms of stress
- Causes
- Biochemical impact of stress and relaxation
and much more.
6. Dr Beres Wenck, MDA National
Privacy and Confidentiality
Information that passes between the doctor and the patient is confidential and the obligation of patient confidentiality extends to doctor's staff.
In no other profession are these words more strictly adhered to. In December 2001 the National Privacy Principles were amended – what did this mean for the medical profession? When could you use a patient’s full name, especially over the phone with a waiting room full of patient’s? Why can’t receptionists leave a message with the spouse/partner/mother/father of a patient?
12.00pm - 1.00pm WORKSHOP SESSIONS 2 (Attend one only as per registration)
7. Geraldine Burton, Consultant Psychologist, Geraldine Burton and Associates
Doing It Better Together: Essentials for Building Effective Teams
Effective team performance is directly related to effective team leadership. This seminar focuses on the fundamental knowledge and skills required of practice managers in the roles of team leader and team facilitator. Topic areas will include: facilitating team interaction and consensus decision making; enabling creative and critical thinking; establishing clear and concise goals; providing feedback and rewarding team member effort and achievement. Participants will be invited to complete a brief Leader Effectiveness Scale and to create a goal for their own professional development. All staff will benefit from attending this workshop.
8. Merilyn Tefay, Occupational Therapist
Stress Management and Relaxation (repeat workshop)
This workshop will cover:
- Signs and symptoms of stress
- Causes
- Biochemical impact of stress and relaxation
and much more.
9. Colleen Sullivan, Practice Manager
Let’s Talk About Fees…
- Does your practice do private billing?
- What do your patients know about how they will be billed?
- When do you want them to pay?
- How they can pay?
- What is the latest technology to help you with your billing?
This workshop will include strategies and tools to use in your practice to make sure your patients know about your billing policies.
It will cover informed financial consent for in-hospital patients but also for patients attending the practice.
10. Kylie Fahey, Deputy CEO, QIP/AGPAL
AGPAL – Supporting Your Practice Through Accreditation!
This session will discuss accreditation, the standards and resources designed specifically to guide and support your practice through the accreditation process.
11. Marianna Kelly, Medico-legal Risk Advisor, Avant Mutual Group Limited
Health Quality and Complaints Commission HQCC Relevant for Specialists Practices
- Do you have a documented process for hand hygiene?
- Does your documented process align with the HQCC’s Hand Hygiene Standard?
HQCC is empowered to make standards about the provision of health services under s22(1) of the Act and hand hygiene is just one of the 7 Standards that will be discussed.
This workshop will be of interest to staff of specialist and general practitioners.
12. Sue Resnik, Managing Director, Infection Control Plus
Infection Control in a Non-Clinical and Clinical Setting
This workshop will:
- Provide a brief overview of infection control
- Introduce the chain of infection and basic transmission
- Consider opportunities and risks for transmission in non-inpatient settings
- Particular focus on:
a. Hand hygiene
b. Respiratory tract infections
c. Safe handling and transport of clinical specimens
d. Preventing and managing sharps injuries.
1.00pm - 2.00pm Lunch
2.00pm - 2.45pm WORKSHOP SESSIONS 3 (Attend one only as per registration)
13. Jan Chaffey, Executive Officer, Camp Hill Medical Centre
Recalls and reminders
A robust recall and reminder system is essential to achieve optimal outcomes for patients, practitioners and practices. Is it time to review the systems in your practice? Is your practice at risk? This workshop will clarify the differences between reminders and recalls, the essential versus the desirable, and assist you in strengthening your practice protocols.
14. Dr Chrys Michaelides, Sponsored by Novo Nordisk
Getting the Most Out of Your Diabetic Patients
How do we work as a team, to help patients achieve targets. How do we overcome our own percieved barriers to optimal care for our patients. How can we enhance the role of the practice nurse to help the team achieve more ABC targets, in a time-, knowledge-, and human resource-efficient manner. Attend this workshop and find out the answer.
15. Sue Resnik, Managing Director, Infection Control Plus
Infection Control in a Non-Clinical and Clinical Setting (repeat workshop)
This workshop will:
- Provide a brief overview of infection control
- Introduce the chain of infection and basic transmission
- Consider opportunities and risks for transmission in non-inpatient settings
- Particular focus on:
a. Hand hygiene
b. Respiratory tract infections
c. Safe handling and transport of clinical specimens
d. Preventing and managing sharps injuries.
16. Tim van Schyndel, Manager - Workplace Relations & Legal, AMAQ
There and Back Again
The first chapter of Labour’s new Industrial Amendment Bill is due to take effect on 1 July 2009, with the second and final stage to come into effect 1 January 2009. This Bill drastically effects the current entitlement of both employers and employees. In this session we will be discussing some of the major sections of the Bill that will impact on the private medical industry, including the changes to termination of employment and the award modernisation process. All staff need to be aware of changes to come.
17. Llew Jury, Reload Consulting
Search Engine Optimisation and Internet Marketing
As marketing dollars are gradually being reallocated to new media, adopting an online search strategy has become arguably the number one priority for businesses wanting to get in front of their potential customers. Search engines are increasingly becoming the primary destination of users seeking information for products and services, so it's imperative that your website is in the right place at the right time.
This session will look at the latest tips and tricks for SEO and Internet advertising and will provide detailed case studies that have performed well in many different and challenging markets.
2.45pm - 3.15pm Afternoon Tea
3.15pm - 3.35pm Surprise Guest Speaker - Not to be missed!
3.35pm - 4.15pm PLENARY SESSION
Andrew Horabin
Positive under Pressure
Professional speaker, facilitator and comedian Andrew Horabin will present a hilarious look at what happens to the human brain under pressure and how we can be more positive and keep our sense of humour in tact, no matter what everyone else is doing.
4.15pm Prizes and Conference Close
This program is updated regularly and is subject to change.
CPD Points
5 AAPM Continuing Professional Development Points for AAPM Members apply.
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